Douro Granite & Marble, LLC will guide you through every step in selecting, fabricating and installing the perfect natural stone or quartz for your home and commercial setting.
Initial Consultation
Appointments
We strongly recommend making appointments with a sales representative before visiting our showroom. While walk-ins are always welcome, appointments will significantly decrease your wait time.
Outside Contractors
If you are working with an architect or kitchen designer, we advise that they accompany you on your initial visit. Our sales staff will be happy to discuss all the details involved in this process.
Color Guides
Bring any cabinet doors, paint chips, tiles or other color guides so we can help you with the selection of your material.
Blueprints/plans
To help us give you an accurate quote, please bring all drawings and or plans so we can discuss any special details of your project. We will fax, email, or call you with a project quote. Quotes will include material, template, fabrication and installation.
Stone Selection
Our sales representatives accompany clients throughout the selection process. You can view our most popular materials in our indoor showroom as well as in our yard. We will explain the differences between types of natural stone and other materials. We will show you the different surface finishes as well as edge details.
Finalizing the Project
Contracts
After material selection, special project details will be finalized (edge detail, cut-outs, custom finishes, etc.) and a contract will be created.
Deposits
Once a contract is signed, a 50% deposit is required. The remaining balance is due upon installation.
Template Appointments
With the initial deposit transaction, clients are given an appointment for template within a few days from time of scheduling.
Slab Layouts
Clients have the option of requesting a slab layout. This option is mainly for those clients with extremely busy materials. The slab layout should be done within 48 hours of templating; any longer time period will delay installation.
Installation
Installation occurs approximately within 2 weeks from the day of templating.
Requirements
By the day of templating, all appliances (stoves, etc.) must be in place and hardware (sinks, faucets, soap and/or hot water dispensers, cook-tops, down draft, etc.) must be on site. All farm and cast-iron sinks must be installed in the cabinet but not connected to plumbing. All base cabinets must be fully installed. Someone must be present on site (client, designer, contractor, etc.) with the knowledge to answer any job related questions. Douro Granite & Marble, LLC does not install and hook-up any plumbing. Under-mount sinks will be installed with mechanical anchors and 100% silicone.
Maintenance
At completion of installation, all natural stones are sealed by Douro Granite & Marble, LLC. Stone care maintenance instructions are also available at our showroom.